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IceWarp Training and Webinar Videos

IceWarp's Targeted Solutions Web-Based Training Program is a comprehensive training program provided free-of-charge to IceWarp Administrators, beginning on Thursday, December 18, 2008.

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2009 Schedule & Registration Page

IceWarp Targeted Solutions Training Archive

August 6, 2009 - 20 Minutes - Discover Icewarp SmartAttach)

Session 24 (V10): Discover Icewarp SmartAttach

Duration: 20 minutes (Presentation: 20 minutes)

SmartAttach is a New Technology that Gives Senders the Power to Delete Email Attachments Even After the Message Has Been Sent. SmartAttach is far more than a failsafe -- it's also a faster, more secure, more efficient and reliable way to deliver email attachments.

Learn how Administrators can retain ample control over SmartAttach triggers. Various corporate policies can be upheld according to the demands of resource management, security, privacy, and preferred business practice.

SmartAttach is natively supported by any email client on the market. It can be configured by IT administrators to be fully automatic and globally deployed. An organization can even globally enforce SmartAttach as the exclusive method of email file attachment.

It can also be triggered based on various corporate policies which can be based on system resource management needs, security, privacy, system recourse management or any business process need including:

For selected messages or for all messages
For specific recipients at identified domains
For individuals and specific email addresses
According to Subject keywords
According to Message Body keywords
According to identified days of the week
According to time of transmission
According to attachment types
According to file names
According to local delivery or delivery to a remote server
And over a thousand more possible options

July 30, 2009 - 62 Minutes - Join us for an in-depth overview of the Icewarp Unified Communication Suite Version 10. (Click for more information or to view video)

Session 23 (V10): Overview of Icewarp Version 10

Part 1 -
Part 2 -

Duration: 62 Minutes (Part 1: 38 minutes / Part 2: 24 minutes)

An in-depth introduction to IceWarp Unified Communications Server Version 10, our long-anticipated and most ambitious release to date. While prior versions have revolutionized messaging, we promise that Version 10 will push the envelope even further and transform the way you do business.

July 2, 2009 - 35 Minutes - This session will walk you through enhancing your mail delivery rate to your recipients inbox.(Click for more information or to view video)

Session 22 (V9): Increase your E-Mail delivery rate

Duration: 35 minutes (Presentation: 35 minutes)

Spam remains a considerable problem for businesses. Unfortunately, as the threat of spam escalates, some antispam technologies become too zealous, thus increasing the number of false positives.

Therefore, today's session will show you how to make certain your message is delivered to the recipient's inbox, not the spam folder.

This includes a discussion on:

Domain Key Identified Mail (DKIM)
Sender Policy Framework (SPF)
Reverse DNS (RDNS)
And More

May 28, 2009 - 36 Minutes - Learn about the IM Server and advantages you have if employing it. (Click for more information or to view video)

Session 21 (V9): Instant Messaging Server

Duration: 36 minutes

Organizations can greatly improve their productivity and communication with the Icewarp Instant Messaging Server. Our full featured engine has incredibly powerful built in features including gateways to external IM services such as ICQ, AIM, Googletalk, Yahoo and MSN with access control by the administrator, also conferencing functionality, file transfers and SSL secured communication. All communication is archived as well for compliancy reasons so it can be centrally stored and managed. Join us to learn how to implement this powerful solution.

May 21, 2009 - 48 Minutes - Learn how to have a live backup of your mailboxes and other system folders using our integrated FTP Server Synchronization (Click for more information or to view video)

Session 20 (V9): FTP Server Synchronization

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Question & Answer -

Duration: 48 minutes (Presentation: 23 minutes / Questions: 35 minutes)

Learn how to deploy the powerful Icewarp FTP server. Fully RFC compliant the Icewarp FTP server provides administrators the ability to seamlessly provision FTP usage to their users taking advantage of existing access rights and policies. The FTP server is full featured providing SSL security, detailed logging, and IP based access controls. Learn how to also use FTP synchronization to do live replication of your mailboxes.

May 14, 2009 - 20 Minutes - Learn how to archive your incoming and outgoing mail and simple e-discovery tactics. (Click for more information or to view video)

Session 19 (V9): Message Archiving and Simple E-Discovery

Duration: 20 minutes

More than ever the need to meet the stringent requirements of data retention is paramount. Regulations such as Sarbanes-Oxley Act require organizations to archive all their electronic communication and have the ability to supply that data upon request for e-discovery purposes. The Icewarp SMTP archive can help you meet these requirements and is incredibly easy to implement and maintain. Join us to learn about the powerful option that is built in to the Icewarp mail server.

April 30, 2009 - 15 Minutes - Learn alternate synchronization methods to stay current with your Icewarp server. (Click for more information or to view video)

Session 18 (V9): Groupware: Alternate Sync Methods - SyncML, WebDAV, and CalDAV

Duration: 15 minutes

Learn how to synchronize your WebMail and GroupWare information using alternate sync methods. Any client that supports WebDAV and CalDAV can be synced with IceWarp Server. Supported clients include Apple iCal, Linux Evolution, Thunderbird with Lightning, and many more.

April 23, 2009 - 22 Minutes - Learn how to do Free/Busy searches and use Invites. (Click for more information or to view video)

Session 17 (V9): Groupware Scheduling and Invites

Duration: 22 minutes

Never again run into scheduling conflicts. This week you'll learn how to effectively schedule meeting times with the free/busy lookup option in Outlook and Webmail. We'll also show you how to send out meeting invitations and keep track of all attendees.

April 16, 2009 - 38 Minutes - Learn how to utilize groups in Icewarp Groupware. (Click for more information or to view video)

Session 16 (V9): Groupware: How to Create Groups

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Duration: 38 Minutes (Presentation: 20 minutes / Questions: 18 minutes)

Learn how to create Groups and make them available in WebMail and in Outlook via Outlook Connector. Groups centralize important information for those given access rights. This means you can establish shared mailboxes, calendars, contacts and more.

April 2, 2009 - 1 Hour 22 Minutes - Learn how to keep Outlook synchronized with Webmail and Groupware information. (Click for more information or to view video)

Session 15 (V9): Groupware: Connector for Outlook

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Duration: 1 Hour 22 Minutes (Presentation: 45 minutes / Questions: 37 minutes)

Learn how to keep Outlook synchronized with Webmail and Groupware information. We'll walk you through the connector installation and configuration and show you what's possible.

April 2, 2009 - 57 Minutes - Are you using IceWarp GroupWare to its fullest potential? (Click for more information or to view video)

Session 14 (V9): Groupware: Sharing, Coordinating and Collaborating

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Duration: 57 minutes (Presentation: 35 minutes / Questions: 22 minutes)

Are you using IceWarp GroupWare to its fullest potential? We'll show you how to optimize information sharing, coordination and collaboration using IceWarp GroupWare, which we've fully integrated into WebMail. Remain on the same page with shared files, tasks, calendars, contacts, notes and journals.

March 26, 2009 - 1 hour 3 Minutes - In this webinar, you'll learn how IceWarp Server can monitor how your email address is used by companies, services and spammers. (Click for more information or to view video)

Session 13 (V9): Reliably Track How Others Use Your Email Address

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Duration: 1 hour 3 minutes (Presentation: 32 minutes / Questions: 31 minutes)

Have you ever created a free email account simply to avoid being spammed by a service you wanted to subscribe to? In fact, this is very common. Not only do many websites see your address a means by which to spam you - it's also a commodity that they typically sell to other spammers.

In this webinar, you'll learn how IceWarp Server can monitor how your email address is used by companies, services and spammers. Want to know who the culprits are? This session will make it clear.

March 12, 2009 - 27 Minutes - Increase WebMail performance using PDO. (Click for more information or to view video)

Session 12 (V9): Setting Up PDO in WebMail

Duration: 27 minutes

Learn about PDO in IceWarp: What is it? What does it do? How will it help you migrate your deployment from the default SQLite database to a more robust database like MySQL? In this session, we'll show you a number of scenarios and provide the steps necessary to reconfigure your system.

March 12, 2009 - 22 Minutes - Improve WebMail stability by converting to FastCGI. (Click for more information or to view video)

Session 11 (V9): Greater WebMail Stability with FastCGI

Duration: 22 minutes

Improve WebMail stability by converting to FastCGI. If your webmail is under a heavy load and constantly encounters stability issues, consider switching your web service to FastCGI. This frequently cures problems with stability.

March 5, 2009 - 1 hour 17 minutes - Don't make the mistake of assuming your system will never crash. Hardware can fail at any time. (Click for more information or to view video)

Session 10 (V9): Disaster Recovery Techniques

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Duration: 1 hour 17 minutes (Presentation: 30 minutes / Questions: 47 minutes)

Don't make the mistake of assuming your system will never crash. Hardware can fail at any time. Or a malevolent virus can lead to catastrophic data loss without warning. Luckily, with IceWarp's data recovery features, including One-Click Backup and Restore, you'll be back on your feet quickly and easily.

February 26, 2009 - 59 Minutes - Learn about Special Account Types and their Usage. (Click for more information or to view video)

Session 9 (V9): Special Account Types

Duration: 59 minutes

IceWarp Server makes administration easy with special account types. After this session, you can give clearly defined power to non-administrators. The result will be a smooth-running system that remains safe

February 19, 2009 - 59 Minutes - In this session, you'll learn how to control your mailing list in order to communicate with your customer base in a more polished and professional manner. We'll also show you how to manage the lists with the built-in List Server. Need to delegate list controls to a list owner? Perhaps you need to manage the list remotely. You'll learn all of this. List management couldn't be easier. (Click for more information or to view video)

Session 8 (V9): Mailing Lists and the IceWarp List Server

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Duration: 59 minutes (Presentation: 46 minutes / Questions: 13 minutes)

In this session, you'll learn how to control your mailing list in order to communicate with your customer base in a more polished and professional manner. We'll also show you how to manage the lists with the built-in List Server. Need to delegate list controls to a list owner? Perhaps you need to manage the list remotely. You'll learn all of this. List management couldn't be easier.

February 12, 2009 - 38 Minutes - Active Directory and LDAP represent a big part of an effective messaging solution. With mastery, you'll be able to administer users, passwords, names, etc. from the Active Directory. Need a single sign-on? Need to sync with Active Directory to confirm login credentials? Need to seamlessly integrate into an existing environment without shuffling services or hardware? Join us for this important Targeted Solutions session, and you'll walk away knowing all the ins and outs of Active Directory and LDAP. (Click for more information or to view video)

Session 7 (V9): Integrating Active Directory and LDAP with IceWarp Mail Server

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Question & Answer -

Duration: 38 minutes (Presentation: 25 minutes / Questions: 13 minutes)

Active Directory and LDAP represent a big part of an effective messaging solution. With mastery, you'll be able to administer users, passwords, names, etc. from the Active Directory. Need a single sign-on? Need to sync with Active Directory to confirm login credentials? Need to seamlessly integrate into an existing environment without shuffling services or hardware? Join us for this important Targeted Solutions session, and you'll walk away knowing all the ins and outs of Active Directory and LDAP.

February 5, 2009 - 66 Minutes - IceWarp Server gives you the tools you need to manage data and system settings en masse. Whether you have dozens of accounts or thousands, IceWarp API makes administration extremely easy. (Click for more information or to view video)

Session 6 (V9): Mail Server Provisioning Using the API

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Duration: 1 hour 6 minutes (Presentation: 34 minutes / Questions: 32 minutes)

IceWarp Server gives you the tools you need to manage data and system settings en masse. Whether you have dozens of accounts or thousands, IceWarp API makes administration extremely easy.

January 29, 2009 - 77 Minutes - Learn about mail server load balancing with IceWarp Mail Server. (Click for more information or to view video)

Session 5 (V9): Mail Server Load Balancing & High Availability

Duration: 1 hour 17 minutes (Presentation: 43 minutes / Questions: 34 minutes)

Effective load balancing is a concern for any size operation. A properly balanced system will run more efficiently and will experience optimal uptime. By joining us for this session, you will give your business a truly competitive advantage.

January 27, 2009 - 76 Minutes - Learn how to deploy fully encrypted email communication with IceWarp Server. (Click for more information or to view video)

Session 4 (V9): Email Encryption & Secure Messaging

Duration: 1 hour 16 minutes (Presentation: 42 minutes / Questions: 34 minutes)

Implementing point-to-point email encryption for your organization keeps your messaging protected from corporate espionage, internal threats and the most determined hackers. It also keeps you compliant with several stringent federal privacy laws. Join IceWarp's engineers for this very important training session.

January 15, 2009 - 107 Minutes - Learn the best practices from experts in messaging. Keep your system safe, your data locked down, your clients happy and your messages flowing. (Click for more information or to view video)

Session 3 (V9): Mail Server Security Best Practices

Duration: 1 hour 47 minutes (Presentation: 54 minutes / Questions: 53 minutes)

Mail server security is a necessity, not an option.This training session is devoting to keeping your system safe, your data locked down, your users or clients happy and your messages flowing.

January 8, 2009 - 147 Minutes - Learn how to dramatically improve Spam identification using IceWarp Server. (Click for more information or to view video)

Session 2 (V9): Antispam Best Practices

Duration: 2 hours 27 minutes (Presentation: 101 minutes / Questions: 46 minutes)

Spam is not only annoying. It eats up system resources, takes time to combat, hurts your bottom line and threatens the security and stability of your system.

You can dramatically improve spam identification and streamline server administration by tweaking IceWarp Server. This session will show you how

December 18, 2008 - 71 Minutes - This session will show you how to keep spammers from hijacking your system in order to use it as a spam-bot. Then we will explain how you can track down any spammer that somehow manages to breach your system. (Click for more information or to view video)

Session 1 (V9): Tracking Spammers and Preventing Them from Hijacking your Server

Duration: 1 hour 11 minutes (Presentation: 30 minutes / Questions: 41 minutes)

This first session, entitled "Tracking Spammers and Preventing Them from Hijacking Your Server," will provide valuable information that should be implemented as a dual-plan strategy. This session will show you how to keep spammers from hijacking your system in order to use it as a spam-bot. Then we will explain how you can track down any spammer that somehow manages to breach your system. The following topics are covered.

The loss of system resources
Reduced system performance
Costly bandwidth usage
The blacklisting of your server
The benefit of strong password policies
The use of SMTP authentication
How to lock down the IceWarp Server to prevent relaying
Tracking down any spammer that might breach your system and use it as a spam relay

Interviews & Informational Webinars

Webinar with IceWarp, Inc. CE0 Christopher Grady & Guest Speaker Mr. Rodney Joffe - Founder of UltraDNS.

Webinar on the Kaminski DNS Vulnerability

Presentation -

This webinar delves into the very serious DNS vulnerability discovered by Dan Kaminsi and the massive multi-vendor patch relese.

Mr. Joffe was a member of the advisory team along with other vendors including Microsoft and Sun Microsystem that were assembled to deal with this critical issue.

If you have not patched your DNS servers in the past year, this webinar is a must-see

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