Miscellaneous

Access to Unsubscribed Folders

It is possible to open a shared account folder that you do not have subscribed yet. This also applies to IMAP. You only need to know the name of the account and the rest is done by GroupWare itself.

In GroupWare it is even better. After opening a shared account folder, you will automatically get the list of all folders (including the newly opened shared account). This is handy for systems where you do not wish to subscribe to resources but just want to peek...

IceWarp WebClient has a nice feature that can simplify account sharing: The left frame of the Select Contacts dialog (see the Shared Items – Sharing Folders subchapter) is pre-populated with accounts that share folder(s) to you and that you can but need not to subscribe to.

IceWarp Outlook Sync

IceWarp Outlook Sync for Microsoft Outlook is a plugin which implements MAPI Storage provider to utilize IceWarp GroupWare Server collaboration capabilities over the IMAP protocol, natively enabling the full scope of Outlook sharing, planning, resource management and email features:

• on-line connection to server over IMAP protocol for email and groupware
• server push: instant update of new or changed items
• advanced permissions (IMAP) management
• all groupware functions available within Outlook supported
• most of the features/functions of Outlook are supported (over 95%)
• shared contacts, calendars, tasks, notes, journals, files
• resource management, public folders sharing, public address books
• appointments/tasks scheduling, voting, grouping, sharing
• multiple accounts under one profile to access emails and shared resources
• auto-subscription to all public and shared accounts

IceWarp Outlook Sync requires IceWarp Server 10 and higher, supports Outlook 2007 and 2010.

GroupWare vCards

Not only the IceWarp GroupWare Server supports FBURL property but this property is automatically set to the user's free/busy URL on the server. If the user is from the local server, the URL is simply processed and inserted. This applies to all systems (SyncML, CalDAV and IceWarp Outlook Sync).

Clients that support the free/busy status can display it.

Nested Root Folders

Any public folder does not have to be a root folder but a folder hierarchy level. The same applies for shared accounts. You can put all shared accounts into a root folder such as Shared Accounts using the new groupware shared account prefix option. It applies to both IMAP and GroupWare.
As a result you can have multiple public folders but still make an impression of only one root folder (e.g. Public\Division1, Public\Division2).

The same applies for shared folders (plus resources):

1. Create a public folder called e. g. Public Folders. Use a group account for this public folder. (Whole this step is optional only.)
2. Under GroupWare – General tab, specify the Shared account prefix feature – e. g. Public Folders/Users/.
3. Login to WebClient again.

   All shared accounts will be listed under Public Folders/Users/.

   If you are an organizer of any resource, you will find these resources in this folder too.

   

Reminders

WebClient also allows users to set reminders for events and tasks. There are several possibilities how to be reminded:

• Email message – the user receives an email message – reminder in the determined time.
• Instant Messaging – the user receives an IM reminder similar to usual IM communication.
• Desktop pop-up – the user is reminded by a pop-up dialog in Outook and other desktop clients.

Specific date/time reminders are supported within WebClient Tasks. You can set you want to be reminded e. g. on April 1st 2010 at 9:10.

IceWarp WebClient Backup

WebClient offers user a self-service backup of all groupware items. This means that it is possible to backup Contacts, Calendars, Journals, Notes, Tasks and Files. This backup does not include mail folders.

The backup file format is XML, its name is: <user's email address>.xml

To backup groupware items, do the following:

1. In the WebClient main menu, click the Tools – Import/Export items. The Import/Export dialog appears.
2. On the Groupware tab, click the Export button.

   

3. In the File Download dialog, click the Save button.
4. In the Save As dialog, select a backup location and click Save.

To import a backup file, do the following:

1. In the WebClient main menu, click the Tools – Import/Export items. The Import/Export dialog appears.
2. On the Groupware tab, click the Import button.
3. In the Choose file dialog, select the appropriate backup file and click Open. (Click OK to confirm successful import.)

   This action recovers all groupware items.

Sending GroupWare Items

You can send groupware items either as email attachments ot via WebClient instant messaging.

It is easy to send groupware items as email attachments using WebClient or MS Outlook.

For description of sending via WebClient, refer to the IceWarp WebClient User Guide – New Menu – Message chapter. (You can download this document from http://www.icewarp.com/downloads/documentation/client.)

Sending via MS Outlook is very similar.

For description of sending groupware items via WebClient instant messaging, refer to the same chapter.

Calendar Services

This feature represents a big shift from the previous Holidays solution. The Holidays system has been discontinued although the old files are still supported and converted to iCalendar files. Calendar Service is a service that any user can subscribe to (is presented with a list of services or holidays) and these events are automatically merged to any calendar view.

Originally, the data was stored in flat files and was processed directly. The new functionality stores data in GroupWare just like any other calendar items.

There is an internal public folder called calendarservicesuser which you can update the permissions for, so anybody can browse that account. A new API function ImportHolidays() has been added. It imports all iCalendar files or old .dat files (they are converted to .ics files first) into GroupWare. Each holiday is a folder (e.g. holiday/us) containing all events in a single .ics (old .dat respectively) file with many vCalendar objects. This means that any groupware functionality can be utilized. Recurrences, exceptions, etc.

Holidays are automatically imported during each upgrade and database creation. You can also force the import via tool upgrade <anyversion>. It is recommended to use iCalendar instead of the old flat file format as this gives you more power and calendar details.

The groupware API function AddvCalendar() has been also updated so it supports unlimited number of events in one iCalendar object – multiple-event iCalendar object. So an import of one holiday is just a single AddvCalendar() call and it imports all holidays and other events to the selected folder.

It is extremely easy to create holiday calendar services or even company event services. All you need to do is to create a new folder in the /holidays/ folder, create the info.dat (still required) and place the .ics file there and execute tool upgrade 0. Then select your desired calendar services in WebClient.

Private Attribute

If the Private checkbox is marked (in WebClient or Outlook), the item can not be seen by other users to which the folder is shared via permissions. In other words, it overrides these permissions. Similar to the Confidential setting in Outlook.

Deleted GroupWare Items Recovery

It is possible to recover deleted groupware items. These items are stored within the WebClient – Recovery Items folder. Under the server GUI – GroupWare – General tab, you can set a time these items are kept for. By default, it is 30 days. It is also possible to change this value using API Console – c_gw_keepdeleteditemsexpiration.

If disabled, you have to set the c_gw_keepdeleteditems API value to true (use API Console).