ActiveSync

About

For detailed information, refer to ActiveSync Guide.

On-server Setup

Setting up ActiveSync in IceWarp Server is easy since it does not have almost any administration controls.

In Help – Licenses, verify that you have at least one valid client license for ActiveSync. If expiration shows negative days, the license (full or trial) already expired and you need to obtain an updated license.
In SyncML – Push, verify that the Push service is Active and its default port is not blocked by another local service. You may want to change the port number.
If you do not intend to use DirectPush on the device which keeps the device always up-to-date, but also consumes considerable battery power, you may want to leave this service inactive.
In System – Services, verify that Control service is running.
In the ActiveSync node, check Active to enable ActiveSync on the server. Do not modify the port and URL end part. Change only the hostname if required by a special setup.
In Access Mode, select an option such as All accounts or Accounts from list. If you decide for the latter, make sure that in user's properties in Management – <user@domain> – Options, the ActiveSync checkbox is ticked for those users.
For SmartDiscover, check that in System - Services – SmartDiscover the same URL appears as in the ActiveSync node URL field. See the SmartDiscover section for details.
For GAL lookup, you either need to have one public folder tagged as GAL, or the GAL will be populated with all server users. See the GAL Public Folder section for details.
Enable SSL on default ports for IMAP (587) and HTTP (443) in System – Services. SSL ensures that mail and other data are securely encrypted during wireless transmission.
For additional security protection and best SmartDiscover performance, install a digital certificate on the server from a trusted certificate authority such as Verisign.

activeSync_tab_new

Field	Description
Active	Check this option to enable the ActiveSync functionality.
URL	URL consists of: The server address or alias: <mail.domain.com> This address (alias) has to be set in a client exactly otherwise synchronization will not work. NOTE: Default ports (80 for HTTP, 443 for HTTPS) are not specified. The use of other ports for control service is NOT recommended – the service could fail. The path specified by Microsoft – Microsoft-Server-ActiveSync NOTE: This part of URL cannot be changed.
Access Mode	Push the button to define the ActiveSync access mode.
Device Management	Click this button to reveal the ActiveSync Devices dialog. This dialog lists all devices that use ActiveSync. See lower. You can set Global Policies (for a whole servfer), set Device Policies (for the selected user's device), remove devices from the list (Delete Device), set remote wipe for selected devices (Set Remote Wipe) and cancel remote wipe once set provided that it has not been executed yet (Clear Remote Wipe). NOTE: Remote wipe is a total remote deletion of all device data. It is executed when the device contacts the server first time after setting it. Within this period, it is possible to cancel it.

NOTE: Access mode to the service can be set on both domain and user levels. See the appropriate places ([domain] – Policies, [user] – Policies).

acticeSync_devices_dialog

NOTE: The caption of the very left button is variable according to the level we are accessing the dialog from.

There are following (self-explanatory) possibilities:

Global Policies (GroupWare – ActiveSync – Device Management)
Domain Policies (Domains and Accounts – Management –<domain> – Services – ActiveSync Devices)
User Policies (Domains and Accounts – Management –<user> – Services – ActiveSync Devices)

For more details about security policies, refer to the ActiveSync Guide – Security Policies section.

Clicking the Global/Domain/User/Device Policies button(s) opens the Policies dialog. For its description, refer also to the ActiveSync Guide – Security Policies section.

DNS SRV Records Configuration

For information about this topic, refer to the DNS Records Configuration chapter (manual.chm – Shared Topics).